8/07/2009

Troubleshooting Enteprise manager-Tips to a newbie(2)

Have you come across a situation where you try to connect to Enterprise manager using the URL but unable to connect, giving some weird error messages.

Like java.lang.Exception: Exception in sending Request :: null or agent not found or similar ??

This is probably due to a problem with dbconsole agent.

Most of the time this is caused by the incorrect time zone selected in emd.properties


emd.properties file is found in 'Oracle_home\sysman'


Try some of there steps to solve. Might be useful


start oracle service

set oracle_sid=orcl


check timezone in emd.properties

if no valid time, set the OS time zone and add a supported entry(agentTZRegion=Asia/Calcutta)


reset agent

emctl resetTZ agent


start console

emctl status dbconsole


set agent path

set oracle_home=D:\oracle\product\10.2.0\db_1


start agent

emctl start agent


to check staus

emctl status dbcolsole

emctl status agent


to get time zone from config

emctl config getTZ

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